Privacy Statement, Terms and Conditions

Personal information is important to individuals, and we're advocates of keeping this information strictly private. Our website uses only minimal information for business purposes and is processed securely and safely. At all times, we treat your personal information as strictly your private property.

Bearing Packer Systems is a retailer and so uses several facilities and functions including shops and stores (high street and in shopping centres), the internet, promotional and advertising collateral, credit and debit card processing systems and reward and discount schemes. Identifying you as a customer means we can offer you products and services.

As a retailer, at times we will need to obtain personal information from you relating to a purchase which we will do in a non-intrusive, reasonably way. We will only ask for information we need in order to supply you with goods and services. In accord with privacy law, we will provide the personal information we hold on request.

Personal information is gathered so that we can process your orders, inform you of special promotions and discounts, provide product catalogues and notify you of important news about Bearing Packer Systems. We will provide our couriers and delivery agents with your address and contact details purely to ensure on-time, successful delivery of goods. Where appropriate (and in accordance with law) we may also provide such information to our collection agency.

Personal Information collected is kept secure and is not passed on to any third parties. We use this information to identify orders, transactions and shopping trolley details. Our website does use cookies so you can maintain your shopping trolley which expire once a session is complete. These cookies do not remain on your computer.

Visits to our website are tracked - as with most other websites. This information is anonymous and simply provides website usage information. Your IP address may be stored within our system simply to track your order.

Terms and Conditions

We reserve the right:

  • To cancel any order. If this occurs, we'll notify you immediately using your contact details, refunding any funds paid using the original billing method
  • That orders are subject to stock being available
  • Ensure that orders are genuine

The prices shown on this website are in Australian dollars (AUD) and include GST (Goods and Services Tax). Prices are updated regularly in line with our supplier's instructions.

Deliveries are made using Australia Post and in some circumstances other couriers of our selection. Freight charges depend upon size and weight of the order. Precise shipping costs are calculated and added to the order prior to you checking your trolley out.

Our orders are usually dispatched within 2 business days, and shipping times are estimated to be between 2 and 4 business days in Australia. Our products are available for worldwide shipping.

We try to ensure that our products are always readily available and that pricing shown is correct.

If you make a purchase from our website, your financial details are transmitted using a secure server technology called SSL (Secure Sockets Layer) which is a 128-bit encryption method. This industry standard is similar to what is used in online banking websites.

We're happy to discuss any queries you may have on the personal information held by us, or about our terms and conditions. Please contact us on this page, clearly marking the message detail with the initial statement: "For the attention of the Privacy Officer" and we'll follow up immediately.

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